REFUNDS & EXCHANGES
Refunds will only be granted in rare cases that we have overlooked a FAULT, i.e, stain, hole/s, or any damage whatsoever to fabric, or if a product has arrived broken.
Tuesday VTG hold the rights to deny any refunds due to " Change of mind " or " Wrong fit " as it is your sole responsibility to check our descriptions accurately prior to check out. In the rare event that a return is rejected, the decision is FINAL and non negotiable.
- Should there be a change of mind or for any reason that you want to exchange your order, or part of your order, we will absolutely provide you with an ‘exchange voucher’. This does not apply to items that have been purchased on sale.
If at the time of exchange, you can’t see anything online that you’d like to swap for, you will be provided with an ‘exchange voucher’ worth the total amount paid of the item/s you are wanting to exchange minus shipping, with a three month expiration date. This is non negotiable.
***** In the case of a return, please be advised that all postage costs will be covered at YOUR own expense.
The item/s will need to be returned and inspected prior to the above being granted. Please email us at firstname.lastname@example.org to arrange and for the return address. Once returned, received and inspected by us, you will receive your refund, or exchange credit code via email within three days of us receiving goods.
***** Returns must be attended to within 7 days for us to consider your refund.
*****PLEASE NOTE THAT ALL SALE ITEMS ARE FINAL NO MATTER WHAT. Keep in mind that some items are placed on sale due to default, it’s not always a case of an ‘end of season’ sale. Because of this, please be proactive in reading product descriptions prior to purchasing.
Tuesday VTG attempts to display the goods as accurately as possible. Due to many factors including colouring varying from screen to screen and from screen to printer, we cannot guarantee that the colours in the product you receive will 100% match the colours you see on our website.
PLAYDOUGH + SENSORY ITEMS
All doughs are made with 100% local organic ingredients. Dough and sensory items that contain small parts are labeled with choking hazard stickers and full ingredients are listed. our doughs are non edible and 100% toxic free, essential oil free and additive free. Doughs last 6 months if stored correctly in an air tight jar or zip lock bag between use.
Delicate clothing requires delicate care - vintage, gently worn (pre-loved) and recycled clothing varies by the age of the garment and the type of material. The main basic rule is not to put anything vintage through the washing machine or dryer. Hand wash or dry cleaning are the best ways to clean vintage.
We take no responsibility for clothing damaged due not following the recommended washing instructions